However, on occasions there may be connectivity-related issues.

“By and large, the point-of-sale machines used for card payments are working fine across the system. The DMRC will install 400 new card swipe machines for the facilitation of online transactions at its stations as part of a new tender. What is the point of going cashless when you don’t have the infrastructure,” said Raksha Singh, a regular Metro commuter. I tried at a few other stations too but there were network issues and the transaction got declined. “For the past few days, the card swipe machine has not been working at the Vaishali Metro station. The DMRC also accept payments through Paytm, but many commuters prefer to recharge their smart cards from the customer care counters. These will start arriving next week.Ĭash transactions reduced significantly at Metro stations after the November 8 recall of old 1,000 and 500-rupee bills, with more and more people switching to digital mode of payment. The Delhi Metro Rail Corporation (DMRC), after receiving complaints from several commuters, has awarded contracts for new card swipe machines. If you have faced a problem making payment via card to recharge your Delhi Metro Smart Card, it is likely to be resolved soon.

My metro app not working